What you did wrong is not looking carefully at product descriptions but that is not the concern right now. Im not faulting wd for that anybody can make a product that occasionally fails. Well how about that i found an exact model of my wd elite 1 tb on amazon in a bad beat up box for 64. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Hd is still usable, the test that fails signal the fact a nonessential subsistem is broken. Wd discovery software import data from a cloud service. It is designed primarily for mac users, although it can be used on windows platforms after a reformat. How to fix bricked wd my book world edition white light or. The first gave issues accessing folders under time machine and failed a complete drive test. My book studio ii too many bad sectors wd community.
Hello, guys im suppose to ask a question but i am providing a solution to wd external hard drives at least for my book anyways, ive had my my book for a couple years gave up on because i couldnt figure how get stuff to save to the harddrive because it. Western digital my book external desktop drive users manual. Fix the request failed due to a fatal device hardware error. Its better to request support from the mybook lives dashboard as then western digital support automagically get a copy of the log files and configuration. Policies may vary by country and individual cloud service. Its a strong midtier drive to keep your files safe, and sometimes thats all you need. But with the new windows 10 i get a black window in the lowerright that says the drive does not work. Jul 09, 2011 theres not much to say about the new western digital my book studio 3tb hard drive. Solutions to wd drive utilities quick drive test failed. I then ran wd lifeguard short test, and it failed that test, with error checkpoint 97 did not complete smart test.
I have hard disk sentinel installed and it gave a bad sector warning for my book studio ii 2 tb twice in one week. Being a raid 1 drive, the same data is mirrored on the two drives inside the unit. Hello, guys im suppose to ask a question but i am providing a solution to wd external hard drives at least for my book anyways, ive had my my book for a couple years gave up on because i couldnt figure how get stuff to save to the harddrive because it was not being recognized. External drive failure wd my book essential 2tb my.
Complete backup my book desktop storage comes equipped with wd backup. A test you could do is to wrap your hd in a watertight plastic bag and immerse it in. List of all wd firmware and software available for download. This wd my book studio 3 tb firewire 800 external hard drive is in use every day as a time machine mac backup drive. I had problems with my wd my book studio for mac and my disk utility could not fix it. Worried of how to recover data from failed wd passport drive. Western digital my book problem question and answer dti data. External drive failure wd my book essential 2tb youtube.
Western digital my book connection to windows 10 microsoft. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. View full western digital my book studio edition ii specs on cnet. The mybook studio edition comes with quad interface. Recover data from broken western digital mybook spiceworks. If yes, then read here to recover data from wd passport external hard drive that has been failed due to file system corruption, logical errors, etc using western digital recovery tool. As per the issue description your western digital external drive is not getting detected after upgrading to windows 10. I would appreciate if you can let me know how can this proble. Jul 27, 2009 tried swapping in 3tb drives on my studio ii and it didnt work i know this is a dormant thread, but i thought id update it for anyone wanting to know if you can successfully upgrade the 4tb 2x2tb wd drives in the western digital wd my studio ii external drive. I have another of this same model, purchased one year before, thats doing fine. Then i ran data lifeguard diagnostic for windows extended test and got this message partial message shown. Guide to recover files from failed western digital passport. Western digital usb external hard drive data recovery. May 07, 2017 this video will show you the contents of the wd mybook high capacity home network back up drive.
Purchased brand new 1tb western digital my passport drive external usb. The quick drive test checks the drive for major performance problems. Western digital, wd, the wd logo, my book and my passport are registered trademarks and my passport essential. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended.
Tried swapping in 3tb drives on my studio ii and it didnt work i know this is a dormant thread, but i thought id update it for anyone wanting to know if you can successfully upgrade the 4tb 2x2tb wd drives in the western digital wd my studio ii external drive. The wd my book is shaped like a book standing on end. Western digitals my book studio is a 2tb external hard drive supporting firewire 800 and usb 2. Millions of people around the world trust their data to my book desktop storage. It looks quite nice and would go nicely with a mac pro or any aluminum mac. We have 21 western digital my book studio manuals available for free pdf download.
Quick drive test is a pass or fail evaluation of the drives condition. The result is a drive that blends in perfectly with apples aluminumcased products and offers rapid transfers over firewire 800. May 05, 2011 in march, western digital announced an extension to their my book studio edition ii dualdrive storage system. A test you could do is to wrap your hd in a watertight plastic bag and immerse it in a. Ive been looking around for a good, reliable and low cost 1tb drive.
This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. Use both a cloudbased solution like backblaze as well as solutions built. Jan 23, 2012 the only thing we didnt really like was the single drive risk enter the my book live duo, a two bay unit that comes preconfigured in 4tb and 6tb options. Plug in the removable usb device, and then test to make sure that the issue is resolved. I have so many videos, scattered across hard drives that id like them all in one place all neat and organized. Downloads download software and updates for your wd product at.
The request failed due to a fatal device hardware error. Quick drive and complete test both failed wd community. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Wd mybook unboxing and installation tutorial youtube. How to check if your hard drive is going to fail groovypost. Western digital my book troubleshooting, repair, and service manuals. The result of a quick drive test is a pass or fail evaluation of the drives condition. My book studio desktop hard drive features blazingfast usb 3. I just purchased the 6tb model about a week ago, and it looks identical to the 4tb models i have high hopes for it as well. As if403 gbs of clinical videos lots of stuff i havent blogged about gone or maybe not. If one fails, you pop the top, remove the holddowns, pull the offending unit, install a new unit, close up, and wait for the new drive to be mirrored by the internal software.
How to recover or rebuild firmware of bricked wd my book world edition white light or installreplace brand new hard disks. Hey, i have 1tb passport with smartware installed, the complete test drive fails, sometimes after 10% sometimes it passes to 20 or 30%, then i see a red message complete drive test failed. The ports of my western digital mybook has broken off and have removed the hard drive from the enclosure in attempted to plug the drive into a hard drive docking station. It was created on a mac, but i use a pc vista edition. Western digitals my book studio edition ii is an external hard drive that uses two drives, preconfigured as a fast raid 0 striped array. Is there a possible way that can help me to repair the not detectable wd drive to work again. Experience dedicated apps for music, tv, and podcasts, plus smart new features like sidecar.
Our test unit came with two 500gb wd green power drives. Performance benchmarks western digital my book 8tb and. My book duo desktop raid storage user manual western digital. External drive failure wd my book essential 2tb my workaround. Be sure if you tap the drive that you do so firmly but not violently. I bought one, and immediately upgraded the firmware to the latest version which is supposed to resolve many of the issues.
If one or both of the above mentioned the test failed, your drive mappings are incorrect more likely or your computer has some serious driver issues less likely. The western digital my book studio gives you a capacious 4tb drive to match your aluminum imac or mac mini. Setting the drive sleep timer click the settings tab to display either the wd smartware settings tab display or the drive management. Buy wd 3tb my book desktop external hard drive usb 3. I cracked open the box and got a spare external case to put the drive in and it didnt work. Western digital hard drive failed life guard test, what does. Just ran a check for updates, only one important for visual studio 2010 sp1. This update does not work on my book for mac, my passport for mac or my book studio. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. When modern hard drive fails, it is usually because some intricate internal part of it failed. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. Western digital my book 8tb and my passport 4tb external hdds. I have a wd my book studio edition with a very valuable amount of film on it that i need to be able to access. Tips for getting started with the wd my book backup drive.
Here is a real case about quick drive test failed on wd passport. Mar 03, 2010 got my wd my book studio 2tb today its actually lighter than my wd 1tb equivalent sure enough as soon as it mounted on the desktop, the vcd popped up too went to wd site to update firmware, which doesnt recognise the my book studio but they have also included a vcd removal tool that does work. I am looking at the wd mybook studio edition ii 2 tb and have some questions i need answered before getting it. The complete test drive fails, sometimes after 10% sometimes it passes to 20 or 30%, then i see a red message complete drive test failed. I will format the raw partition that shows up in win7 and test to see if it is then. A line of external hard drives by western digital, styled after hardbound books. Wd tells me the drive interface has failed on both drives, at the same time. Finding out in advance if your hard drive is failing can save you time, money and a lot of hassle. Complete drive test failed external drives for mac wd.
Western digital my book studio edition ii specs cnet. Just wanted to let everyone know my experience with wd s my book studio. I erased it, partitioned it and rand a quick drive test and complete test on the clean drive and it failed both tests. Here are a few tools to check the health of your drive. Many of the wd my book series drives contain the wd green drives. Beware the wd mybook studio 2tb external hdd macrumors forums. I have tried plugging in the harddrive to the hard drive docking station attached to my macbook as i had formatted the mybook to work with my macbook. Its compatible with apple time machine and offers password protection and hardware encryption to keep your data private.
Its compatible with apple time machine and offers password protection and. I have not yet tried with time machine but this one also fails the complete drive test with same message. Storage western digital my book studio user manual 78 pages. Hdd vendors like to tell you your drive is ok even when its actually failing its an. Page 1 of 3 western digital hard drive failed life guard test, what does it mean. The new my book studios feature an all metal aluminum enclosure and an increased capacity 3tb caviar green hard drive inside. Western digital mybook studio ii failed h apple community. My book studio user manual checking drive status use the wd smartware icon to determine whether the drive is locked encrypted, how full the drive is, the drives serial number and the temperature condition of the drive. This is an unboxing of the western digital my book studio ii 2tb for mac or pc. These drives are designed to consume up to 30% less energy than other hard drives in its class. My book is a series of external hard drives produced by western digital. I bought a western digital my book essential edition 1tb external hard drive in. My book mirror edition storage pdf manual download. Western digital my book studio external hard drive 2tb.
The true test of the quality of a vendor is what they do to help the customer when that happens. My book for mac user manual the wd unlocker vcd provides the wd drive unlock utility that you can use to unlock the drive. If youre feeling brave, you can follow the advice of other answers here and take the thing apart and check each individual d. Only top led is blinkingflashing and mbwe doesnt appear in my network environment. In most cases, wd mybook would have problems with temperature. How to fix an error in raid configuration on a western. Buy wd my book studio 2 tb firewire 800 external hard drive 1 tb online at low price in india on. Aug 28, 2015 western digital my book connection to windows 10 i was okay with windows 7. Wd my book studio not recognized solved windows ccm.
Or you can use either the wd security or the wd drive utilities software to unlock the. Western digital my book studio manuals manuals and user guides for western digital my book studio. Click the wd smartware icon to display a list of drives and select the my book drive. In march, western digital announced an extension to their my book studio edition ii dualdrive storage system. I need to be able to see the info, but when i go into the devise manager, it shows the drive, but when i look at properties, it shows it to not be initialized. Wd my book studio 1tb mac external hard drive storage usb 3. One of the most common hardware issues happening to western digital wd and seagate external hard drive users is the fatal device hardware error, with the exact expression x. Amazon quickly sent a replacementwhich again failed the complete drive test at around 30%.
Wd s my book studio is the high performance, premium design external hard drive for your mac backup and storage needs. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Western digital my book studio edition ii macworld. Fix and repair wd my passport ultra not detectedshowing up. At the beginning of this month western digital announced the my book live duo, a two bay version of their popular my book live. Just got it tested at the computer store and the powerboard on the drive has failed. Heatdissipating, cooltothetouch aluminum enclosure the premium aluminum enclosure perfectly complements your mac computer and the sleek, book like design allows two or more my book drives to nestle neatly together like.
Similar situation is with wd my book world edition i white light or with my previous hdd that has stopped working. My book studio edition 2 6 tb non riconosciuto wd community. I purchased the my book studio 6tb drive about 18 months ago. Tutorial how to fix no writable wd smartware partition. Jun 14, 2015 sounds to me like youve done the obvious steps with software to try to diagnose the problem, but no problem was found. Western digital my book opening the case removing the. Installationget online installation help for your wd product or software. My book wdh2u20000, wd0h2q00 studio edition ii, wd20000h2q00 studio. So, try to install all of the windows updates available and if issue persists, try to update the usb and mouse drivers by following the steps provided in the article mentioned below. This summer wd revamped their my book studio line of desktop external hard drives. Perhaps someone who uses it with their mac knows the answers. Sep 12, 2019 the wd hard drive failed to show up on my pc and i couldnt access saved data either.
I have a pc running windows xp pro sp 3 with about 3 ghz cpu speed and about 2. Why isnt my wd my book external hard drive being recognized. The result of a quick drive test is a pass or fail evaluation of the drives. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. As i understand it it will then be seen as a 1 tb drive to the operating. Posted on 201405 by michael milette november 16, 2016. Also i will show how to connect it to you system and how to start your pc back up process. Designed largely for creative types on mac platforms, the my book studio edition ii offers a quad interface. Western digital my book mirror edition user manual pdf download. If you are having a similar problem on your wd my passport ultra hard drive or other brands of external hard drive or devices, dont worry. The issue could be if the drivers are not updated or get corrupted.
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